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Frequently Asked Questions

Quick answers to what we hear most from new clients. Don't see your question? Just ask us.

Is AI actually a core part of what you do, or a side offering?

It's where we spend most of our energy today. AI, machine learning and generative AI products are our primary focus — cloud, security and custom software exist largely to support and run those products properly.

What industries do you work with?

We work across healthcare, banking & insurance, retail, manufacturing, logistics, education, fintech and more. Our engineering fundamentals — security, reliability, clear communication — apply regardless of sector.

Do you work with businesses outside India?

Yes. While our team is based in India, we support clients remotely across time zones for cloud, DevOps, security and software engineering engagements.

Can we start with a single service instead of a full IT overhaul?

Absolutely. Most clients start with one service line — often managed services, cloud migration or a specific software project — and expand from there as trust builds.

How does pricing work?

Pricing depends on scope: some engagements are fixed-price projects, others are ongoing managed service retainers. We provide a clear proposal after understanding your requirements — no hidden fees.

What happens after a project goes live?

We don't disappear at launch. Our managed services desk provides 24×7 monitoring and support, and we offer ongoing maintenance contracts for anything we build.

Which platforms do you have partnerships with?

We're platform partners with AWS, Google Cloud, Microsoft and Salesforce, so our recommendation is based on what fits your workload, not on which single provider we're tied to.

How do I get started?

The fastest way is to schedule a free consultation. We'll ask a few questions about your goals and current setup, then follow up with next steps.

Still have questions?

We're happy to talk through your specific situation.