Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, services, or software, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not use our services.

2. Definitions

• “Company”, “We”, “Us”, “Our” refers to Sarvani Software Solutions Private Limited.

• “User”, “Client”, “You”, “Your” refers to any individual, business, or organization that uses or engages with our services.

• “Services” means IT services, software development, cloud solutions, and all related services provided by the Company.

3. Use of Services

• Services are provided strictly for lawful purposes only.

• You agree not to use our services to infringe upon the rights of others or violate any applicable laws.

• Unauthorized access, tampering, or misuse of our systems or data is strictly prohibited.

4. Intellectual Property

• All content, trademarks, source code, logos, graphics, and software created by us remain the intellectual property of Sarvani Software Solutions Private Limited.

• You may not reproduce, distribute, or create derivative works unless explicitly authorized in writing.

5. Client Responsibilities

• You must provide accurate, complete, and updated information as required for the delivery of services.

• You are responsible for maintaining the confidentiality of your credentials, data, and access permissions.

6. Payment Terms

• Invoices are to be paid within the agreed payment cycle as outlined in the proposal or agreement.

• Late payments may incur interest charges and/or suspension of services.

• All prices and fees are exclusive of applicable taxes unless stated otherwise.

7. Confidentiality

Both parties agree to keep confidential all business information, trade secrets, data, and technical details obtained in the course of service, unless required by law or with mutual written consent.

8. Limitation of Liability

• We will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data.

• Our total liability for any claim shall not exceed the amount paid by the Client for the service in the preceding 3 months.

9. Service Availability

While we aim to provide uninterrupted services, we do not guarantee 100% uptime or uninterrupted access. Scheduled maintenance or unforeseen outages may occur.

10. Third-Party Tools and Services

We may use or integrate third-party services (e.g., hosting, APIs, analytics). We are not liable for issues caused by third-party services or platforms.

11. Termination

We reserve the right to suspend or terminate services if you breach these Terms or any applicable agreement. Upon termination, all data access may be revoked, and fees due shall remain payable.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website. Continued use of services implies acceptance of the revised terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction limited to the courts of Andhra Pradesh.